Vinted Users Express Frustration Over Sizing Changes
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The second-hand shopping app has revised its measurement guidelines for female and kids' apparel but did not contact every member regarding the update.
Digital Channels Reaction
Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification.
The platform stated the updated approach better aligns with comparable marketplaces.
They have suggested members to review their products and adjust the sizing manually if necessary, resulting in member annoyance.
Sizing System Updates
Previously, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was previously a 12 but currently displays as UK 16-18.
Member Stories
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, from Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Manual Updates
A different user, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she stated.
Service Background
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: last year, the platform withdrew an update to its shipping options after backlash from users.
