Troubleshooting Common Issues with the LINE PC Version

The LINE messaging app is widely used for its seamless communication features on both mobile and desktop platforms. However, users of the PC version may occasionally encounter issues that hinder performance or usability line電腦版. If you’re experiencing problems with LINE on your computer, this guide will walk you through the most common issues and how to fix them.


1. LINE PC App Won’t Launch

🔍 Problem:

You double-click the LINE icon, but nothing happens—or the app starts and immediately closes.

✅ Solution:

  • Restart your PC to clear temporary glitches.
  • Run as Administrator: Right-click the LINE shortcut > Run as Administrator.
  • Check for Conflicting Software: Antivirus or firewall settings may be blocking LINE. Temporarily disable and test.
  • Reinstall the App: Uninstall LINE completely and download the latest version from the official website.

2. Login Issues on PC

🔍 Problem:

You can’t log in using your email, QR code, or phone number.

✅ Solution:

  • Make sure you have registered your email and password on your mobile LINE app first.
  • Double-check login credentials and keyboard input language (Caps Lock, etc.).
  • If you’re logging in with a QR code, make sure the mobile app has camera access and is updated.
  • For verification code errors, check if the code expired or if your mobile LINE is logged out.

3. Messages Not Syncing with Mobile App

🔍 Problem:

Your messages on PC are out of sync with the mobile version or not showing at all.

✅ Solution:

  • Ensure you’re logged into the same LINE account on both devices.
  • Click on the sync icon in the top menu of the PC version (if available).
  • Check your internet connection on both devices.
  • Try logging out and logging back in on your PC to force a resync.

4. Notifications Not Working on PC

🔍 Problem:

You’re missing chat alerts or sound notifications.

✅ Solution:

  • Go to Settings > Notifications and make sure alerts are enabled.
  • Check Windows Notification Settings to ensure LINE has permission.
  • Some laptops auto-disable notifications in Focus Assist mode—turn this off in Windows Settings.

5. Images or Files Not Sending/Downloading

🔍 Problem:

You can’t send images, or you receive them but can’t download.

✅ Solution:

  • Make sure LINE has permission to access file storage.
  • Check your internet speed and firewall settings.
  • Try clearing the cache: In LINE PC, go to Settings > Storage > Clear Cache (if available).
  • Restart the app or reinstall if persistent.

6. Audio or Video Call Issues

🔍 Problem:

Calls won’t connect or there’s no audio/video.

✅ Solution:

  • Ensure your microphone and webcam are properly connected and selected in LINE’s call settings.
  • Test with another app (like Zoom) to rule out hardware issues.
  • Check Windows Privacy Settings: Make sure LINE is allowed to access the mic and camera.
  • Update your audio and video drivers.

Final Tips

  • Always keep your LINE app updated to the latest version.
  • Regularly restart your PC to clear background glitches.
  • Use the official LINE support page for any major or account-related issues: https://help.line.me

📌 Wrapping Up

The LINE PC app is a convenient way to stay connected across platforms, but occasional hiccups can occur. Fortunately, most issues can be resolved with a few simple steps. Whether it’s a login problem, syncing error, or notification glitch, the solutions above should get you back on track.